Morgan Claim Tracker

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Claim Notes

Note Date: 08/07/2022 - 9:56 PM UTC By: David Acklin
Good afternoon Mike,

This issue is being handled through a campaign to retrofit the mounting of these cabinets. This claim is approved. Instructions and parts are being shipped directly to your location. Repairs will be made at your location or a local Morgan authorized service center. Please let me know if you have any questions or concerns. Thank you.
Note Date: 07/22/2022 - 6:50 PM UTC By: David Acklin
Good afternoon Mike,

As you may be aware, Morgan engineers have been working to resolve this issue. We plan on having repair instructions available on Monday and will begin shipping parts to the domiciling location. Please let me know if you have any questions or concerns. Thank you.
Customer Information
Company Name: CROWN LIFT TRUCK
Customer Name: MIKE BLOCK
Address: 5877 NE INDUSTRY DR
DES MOINES , IA 50313
Phone: (515) 262-6400
Email: Mike.Block@crown.com
Best Contact Time: Morning
Claim Rep Information
Name: David Acklin
Phone: (610) 286-2245
Email: David.acklin@morgancorp.com
Please contact your claim representative by phone or email if you have any questions or additional information regarding this claim.
Claim Information
Claim Type: Warranty
Claim#: 2022-11630
Submitted: 07/15/2022 - 8:52 PM UTC
Claim Status: Approved as of 08/07/2022
Serial#: 11577190
Truck Location
N/A
Nature of Problem
CABINETS FALLING FROM FRONT WALL
Comments
N/A
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